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Vista Care Center of Milan

Nursing Home Facility

185 S Main St, Milan, OH 44846

Nursing Home Care Senior Living
Vista Care Center of Milan

Vista Care Center of Milan is a senior care community located in Milan, OH. It provides nursing home care and senior living for older adults in the Milan area. To learn more or schedule a tour, call (419) 499-2576.

Operated by Continuing Healthcare Solutions, which runs 10 communities in our directory.

Vista Care Center of Milan is licensed for 90 beds, about typical for the area, where senior care communities in Erie County average about 115 beds.

Federal reporting puts occupancy at about 97% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Erie County average of roughly 87%.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Erie County average about 4.0 stars. Its most recent standard health inspection was in October 2024 and recorded 20 deficiencies.

Residents receive about 2.6 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in Erie County average about 3.7 hours. Nursing staff turnover over the past year was about 50%.

The community is located in Erie County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 33 problems at Vista Care Center of Milan. 2 findings involved harm to a resident, including 1 that put residents in immediate danger. 18 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $12,834.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected October 2024, after a complaint. Corrected by September 27, 2024.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected October 2024, after a complaint. Corrected by November 1, 2024.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected September 2025, after a complaint. Corrected by September 25, 2025.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected September 2025, after a complaint. Corrected by September 25, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected September 2025, after a complaint. Corrected by September 25, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected September 2025, after a complaint. Corrected by September 25, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Inspected October 2024. Corrected by November 1, 2024.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected October 2024. Corrected by November 1, 2024.

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  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected October 2024. Corrected by November 1, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected October 2024, after a complaint. Corrected by November 1, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected October 2024. Corrected by November 1, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected October 2024. Corrected by November 1, 2024.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Inspected October 2024. Corrected by November 1, 2024.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected October 2024, after a complaint. Corrected by November 1, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected October 2024. Corrected by November 1, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected October 2024, after a complaint. Corrected by November 1, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Inspected October 2024, after a complaint. Corrected by November 1, 2024.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Inspected October 2024. Corrected by November 1, 2024.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Inspected October 2024, after a complaint. Corrected by November 1, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected October 2024, after a complaint. Corrected by November 1, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Vista Care Center of Milan offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 90
  • Occupancy 97%
  • Nursing hours per resident/day 2.6
  • Annual staff turnover 50%
  • Last health inspection October 2024

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