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Manorcare Health Services - North Olmsted

Nursing Home Facility

23225 Lorain Road, North Olmsted, OH 44070

Nursing Home Care Senior Living
Manorcare Health Services - North Olmsted

Located just 5 minutes from Fairview Hospital on Lorain Road in North Olmsted, OH, ManorCare provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation. You should look for a setting that specializes in providing vital medical care and rehabilitation in a warm and caring environment. We offer a range of services to meet your health care needs.

Operated by ProMedica Senior Care, which runs 20 communities in our directory.

Employer rating 3.2 out of 5 5,217 reviews from their own employees on Indeed. See what they say.

Manorcare Health Services - North Olmsted is licensed for 99 beds, about typical for the area, where senior care communities in North Olmsted average about 109 beds.

Federal reporting puts occupancy at about 85% of its licensed beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in North Olmsted average about 3.3 stars. Its most recent standard health inspection was in December 2022 and recorded 37 deficiencies.

Residents receive about 3.3 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 59%.

The community is located in Cuyahoga County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 56 problems at Manorcare Health Services - North Olmsted. None of them caused harm to a resident. 34 came from investigating complaints by residents or families.

Medicare stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected May 2026, after a complaint. Corrected by June 11, 2026.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Inspected May 2026, after a complaint. Corrected by June 11, 2026.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected May 2026, after a complaint. Corrected by May 26, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected May 2026, after a complaint. Corrected by May 26, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected May 2026, after a complaint. Corrected by June 11, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected May 2026, after a complaint. Corrected by June 11, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected May 2026, after a complaint. Corrected by May 26, 2026.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Inspected May 2026, after a complaint. Corrected by May 26, 2026.

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  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Inspected February 2026, after a complaint. Corrected by February 23, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected February 2026, after a complaint. Corrected by February 23, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected February 2026, after a complaint. Corrected by February 23, 2020.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected February 2026, after a complaint. Corrected by February 23, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Inspected December 2025, after a complaint. Corrected by January 23, 2026.

  • Could cause more than minimal harm, widespread Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected December 2025, after a complaint. Corrected by January 23, 2026.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected December 2025, after a complaint. Corrected by January 23, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected December 2025, after a complaint. Corrected by January 23, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected December 2025, after a complaint. Corrected by January 23, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected December 2025, after a complaint. Corrected by January 23, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected December 2025, after a complaint. Corrected by January 23, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected December 2025, after a complaint. Corrected by January 23, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected December 2025, after a complaint. Corrected by February 23, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected December 2025, after a complaint. Corrected by January 23, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected December 2025, after a complaint. Corrected by January 23, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide routine and 24-hour emergency dental care for each resident.

    Inspected December 2025, after a complaint. Corrected by January 23, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected November 2025, after a complaint. Corrected by February 17, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected November 2025, after a complaint. Corrected by February 17, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected November 2025, after a complaint. Corrected by February 23, 2026.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Inspected December 2022. Corrected by January 31, 2023.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Inspected December 2022. Corrected by January 31, 2023.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Observe each nurse aide's job performance and give regular training.

    Inspected December 2022. Corrected by January 31, 2023.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Inspected December 2022. Corrected by January 31, 2023.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected December 2022. Corrected by January 31, 2023.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Inspected December 2022. Corrected by January 31, 2023.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Plan the resident's discharge to meet the resident's goals and needs.

    Inspected December 2022. Corrected by January 31, 2023.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Inspected December 2022. Corrected by January 31, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected December 2022. Corrected by January 31, 2023.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected December 2022. Corrected by January 31, 2023.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Manorcare Health Services - North Olmsted offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 99
  • Occupancy 85%
  • Nursing hours per resident/day 3.3
  • Annual staff turnover 59%
  • Last health inspection December 2022

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