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Heritage Healthcare of Painesville

Nursing Home Facility

70 Normandy Dr, Painesville, OH 44077

Nursing Home Care Senior Living

Heritage Healthcare of Painesville is a senior care community located in Painesville, OH. It provides nursing home care and senior living for older adults in the Painesville area. To learn more or schedule a tour, call (440) 357-1311.

With 78 beds, Heritage Healthcare of Painesville is one of the larger communities in the area, senior care communities in Painesville average about 51 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 77% of its licensed beds. That is below the Painesville average of roughly 85%.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in September 2024 and recorded 5 deficiencies.

Residents receive about 3.0 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 71%, which is high and can affect continuity of care.

The community is located in Lake County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 24 problems at Heritage Healthcare of Painesville. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected September 2024. Corrected by November 7, 2024.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected September 2024. Corrected by November 7, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected September 2024. Corrected by November 7, 2024.

  • Minimal harm or the potential for it, widespread Freedom from Abuse, Neglect, and Exploitation

    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

    Inspected September 2024. Corrected by October 7, 2024.

  • Minimal harm or the potential for it, widespread Nursing and Physician Services

    Observe each nurse aide's job performance and give regular training.

    Inspected September 2024. Corrected by October 7, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Heritage Healthcare of Painesville offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 78
  • Occupancy 77%
  • Nursing hours per resident/day 3.0
  • Annual staff turnover 71%
  • Last health inspection September 2024

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