Otterbein Portage Valley
Nursing Home Facility
20311 Pemberville Rd, Pemberville, OH 43450
Otterbein Portage Valley is a senior care community located in Pemberville, OH. It provides assisted living, nursing home care, continuing care (CCRC), and senior living for older adults in the Pemberville area. To learn more or schedule a tour, call (419) 833-7000.
Operated by Otterbein Seniorlife, which runs 10 communities in our directory.
With 204 beds, Otterbein Portage Valley is one of the larger communities in the area, senior care communities in Wood County average about 115 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 91% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in June 2025 and recorded 7 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Nursing staff turnover over the past year was about 64%, which is high and can affect continuity of care.
The community is located in Wood County, OH.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 27 problems at Otterbein Portage Valley. 1 finding involved harm to a resident. 14 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Otterbein Portage Valley offers assisted living, nursing home care, continuing care (CCRC), and senior living.
Facility details
- Organization type Non profit - Church related
- Beds / units 204
- Religious affiliation Church Based
- Occupancy 91%
- Nursing hours per resident/day 3.5
- Annual staff turnover 64%
- Last health inspection June 2025
Resident & family reviews
No one has shared a review of Otterbein Portage Valley yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.