Troy Center
Nursing Home Facility
512 Crescent Drive, Troy, OH 45373
Troy Center is a 185-bed facility specializing in short-term rehabilitation, Alzheimer's care, and long-term resident satisfaction. Troy Center is recognized as the leader in short-term therapy in Miami County, with over 200 years combined experience among the therapists. Our center staff is trained on meeting the needs of both long-term residents and short-term patients, providing the most advanced care in the area. Located in Troy, Ohio, our facility truly provides the care and compassion each patient needs and deserves.
Operated by Genesis HealthCare, which runs 507 communities in our directory.
With 155 beds, Troy Center is one of the larger communities in the area, senior care communities in Troy average about 115 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 86% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Troy average about 3.0 stars. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2026 and recorded 9 deficiencies.
Residents receive about 3.1 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Troy average about 3.5 hours. Nursing staff turnover over the past year was about 48%.
The community is located in Miami County, OH.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 37 problems at Troy Center. 1 finding involved harm to a resident. 17 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $35,968. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Could cause more than minimal harm, a pattern
Environmental
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Show 1 more
-
Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Troy Center offers memory care, nursing home care, hospice care, respite care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 155
- Occupancy 86%
- Nursing hours per resident/day 3.1
- Annual staff turnover 48%
- Last health inspection April 2026
Resident & family reviews
This facility should be on the worst list!!! Our Mother is there, and we will be removing her next week, due to lack of care (bed sores) and she tool a fall 3 months ago and received no x-rays. She has a fractured back!
by Verified visitor, Feb 2010