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Whitehouse Country Manor

Nursing Home Facility

11239 Waterville St, Whitehouse, OH 43571

Nursing Home Care Senior Living
Whitehouse Country Manor

Whitehouse Country Manor is a senior care community located in Whitehouse, OH. It provides nursing home care and senior living for older adults in the Whitehouse area. To learn more or schedule a tour, call (419) 877-5338.

Operated by Hillstone Healthcare, which runs 9 communities in our directory.

Whitehouse Country Manor is licensed for 90 beds, about typical for the area, where senior care communities in Lucas County average about 98 beds.

Federal reporting puts occupancy at about 95% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Lucas County average of roughly 85%.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Lucas County average about 2.6 stars. Its most recent standard health inspection was in February 2025 and recorded 8 deficiencies.

Residents receive about 3.0 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in Lucas County average about 3.5 hours. Nursing staff turnover over the past year was about 42%.

The community is located in Lucas County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 37 problems at Whitehouse Country Manor. None of them caused harm to a resident. 7 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected February 2025. Corrected by March 13, 2025.

  • Could cause more than minimal harm, widespread Infection Control

    Provide and implement an infection prevention and control program.

    Inspected February 2025. Corrected by March 13, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected February 2025, after a complaint. Corrected by March 13, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected February 2025. Corrected by March 13, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected February 2025, after a complaint. Corrected by March 13, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected February 2025. Corrected by March 13, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected February 2025. Corrected by March 13, 2025.

  • Could cause more than minimal harm, one or a few residents Environmental

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Inspected February 2025, after a complaint. Corrected by March 13, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Whitehouse Country Manor offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 90
  • Occupancy 95%
  • Nursing hours per resident/day 3.0
  • Annual staff turnover 42%
  • Last health inspection February 2025

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