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Willoughby Post Acute

Nursing Home Facility

37603 Euclid Avenue, Willoughby, OH 44094

Nursing Home Care Senior Living
Willoughby Post Acute

Located just 1 mile from Lake Health West Medical Center on Euclid Avenue in Willoughby, OH, ManorCare provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation. You should look for a setting that specializes in providing vital medical care and rehabilitation in a warm and caring environment. We offer a range of services to meet your health care needs.

Operated by PACS Group, which runs 226 communities in our directory.

Employer rating 3.2 out of 5 52 reviews from their own employees on Indeed. See what they say.

With 157 beds, Willoughby Post Acute is one of the larger communities in the area, senior care communities in Willoughby average about 107 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 84% of its licensed beds.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in August 2023 and recorded 7 deficiencies.

Residents receive about 3.0 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Willoughby average about 3.6 hours. Nursing staff turnover over the past year was about 44%.

The community is located in Lake County, OH.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 21 problems at Willoughby Post Acute. 2 findings involved harm to a resident. 13 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $39,840.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected October 2025, after a complaint. Corrected by October 31, 2025.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected August 2023. Corrected by July 6, 2023.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Inspected April 2026, after a complaint. Corrected by May 1, 2026.

  • Could cause more than minimal harm, widespread Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected August 2025, after a complaint. Corrected by August 29, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected August 2025, after a complaint. Corrected by August 29, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected August 2025, after a complaint. Corrected by August 29, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected August 2025, after a complaint. Corrected by August 29, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Willoughby Post Acute offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 157
  • Occupancy 84%
  • Nursing hours per resident/day 3.0
  • Annual staff turnover 44%
  • Last health inspection August 2023

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