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New Hope Retirement & Care Center

Nursing Home Facility

1220 East Electric Blvd, Mcalester, OK 74501

Nursing Home Care Retirement Living Senior Living
New Hope Retirement & Care Center

New Hope Retirement & Care Center is a senior care community located in Mcalester, OK. It provides nursing home care, retirement living, and senior living for older adults in the Mcalester area. To learn more or schedule a tour, call (918) 423-9095.

New Hope Retirement & Care Center is licensed for 55 beds, about typical for the area, where senior care communities in Mcalester average about 68 beds.

Federal reporting puts occupancy at about 68% of its licensed beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in December 2025 and recorded 8 deficiencies.

Residents receive about 4.0 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 73%, which is high and can affect continuity of care.

The community is located in Pittsburg County, OK.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 27 problems at New Hope Retirement & Care Center. 1 finding involved harm to a resident. 11 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $7,371.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected December 2025, after a complaint. Corrected by February 27, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Inspected December 2025. Corrected by February 27, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Inspected December 2025. Corrected by February 27, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected December 2025. Corrected by February 27, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected December 2025, after a complaint. Corrected by February 27, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected December 2025. Corrected by February 27, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected December 2025. Corrected by February 27, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected December 2025. Corrected by February 27, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

New Hope Retirement & Care Center offers nursing home care, retirement living, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 55
  • Occupancy 68%
  • Nursing hours per resident/day 4.0
  • Annual staff turnover 73%
  • Last health inspection December 2025

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