Heritage Hills Living & Rehabilitation Center
Nursing Home Facility
411 North West Street, Mcalester, OK 74502
Heritage Hills Living & Rehabilitation Center is a senior care community located in Mcalester, OK. It provides nursing home care and senior living for older adults in the Mcalester area. To learn more or schedule a tour, call (918) 423-2920.
Heritage Hills Living & Rehabilitation Center is licensed for 81 beds, about typical for the area, where senior care communities in Mcalester average about 68 beds.
Federal reporting puts occupancy at about 70% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Mcalester average about 2.0 stars. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in October 2024 and recorded 12 deficiencies.
Residents receive about 3.3 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in Mcalester average about 3.7 hours. Nursing staff turnover over the past year was about 54%.
The community is located in Pittsburg County, OK.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 53 problems at Heritage Hills Living & Rehabilitation Center. 1 finding involved harm to a resident. 20 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $73,288. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, a pattern
Resident Rights
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
Show 4 more
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heritage Hills Living & Rehabilitation Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 81
- Occupancy 70%
- Nursing hours per resident/day 3.3
- Annual staff turnover 54%
- Last health inspection October 2024
Resident & family reviews
No one has shared a review of Heritage Hills Living & Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.