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Higher Call Nursing Center

Nursing Home Facility

407 Whitebird Avenue, Miami, OK 74363

Nursing Home Care Senior Living
Higher Call Nursing Center

Higher Call Nursing Center is a senior care community located in Miami, OK. It provides nursing home care and senior living for older adults in the Miami area. To learn more or schedule a tour, call (918) 674-2233.

Higher Call Nursing Center is licensed for 86 beds, about typical for the area, where senior care communities in Miami average about 89 beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Miami average about 2.3 stars. The individual scores differ noticeably: 4 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in January 2026 and recorded 7 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 62%, which is high and can affect continuity of care.

The community is located in Ottawa County, OK.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 32 problems at Higher Call Nursing Center. 6 findings involved harm to a resident, including 5 that put residents in immediate danger. 12 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $18,113.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected June 2026, after a complaint. Corrected by July 1, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected June 2026, after a complaint. Corrected by July 1, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected June 2026, after a complaint. Corrected by July 1, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected June 2026, after a complaint. Corrected by July 1, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected January 2026, after a complaint. Corrected by February 27, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected January 2026. Corrected by February 27, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected January 2026. Corrected by February 27, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Higher Call Nursing Center offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 86
  • Nursing hours per resident/day 3.6
  • Annual staff turnover 62%
  • Last health inspection January 2026

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