Brookdale Oklahoma City Southwest
10001 South May Avenue, Oklahoma City, OK 73159-6600
Brookdale Oklahoma City Southwest, formerly Clare Bridge of Southwest Oklahoma City, is an Oklahoma City Memory Care community for seniors. This includes Alzheimer’s and Dementia care. Brookdale Oklahoma City Southwest is a Brookdale Senior Living community dedicated to serving the special care needs of individuals with Alzheimer’s disease and other forms of dementia. From our building design to our carefully selected staff and specialized programming and management, we focus on the individual needs of each resident and family we serve.
Operated by Brookdale Senior Living, Inc, which runs 1,065 communities in our directory.
The community is located in Oklahoma County, OK.
Brookdale Oklahoma City Southwest offers memory care.
Facility details
- Organization type for-profit corporation
- Typical costs Memory Care from $8,285/mo
Resident & family reviews
This facility is very poorly run. The costs are higher here than other facilities within the same area, offering the same services, but the facility smells of urine; some of the staff are quite unengaged, bordering on neglectful. The administrator has nothing but excuses for her non performance and is very inconsistant in her attendance during the day. When present, she spends most of her time in her office with the door shut and the blinds pulled. The staff is not being trained properly. Examples of what we experienced were: Frequently finding our parent in other peoples clothing. Lost items - including clothing. Coming in on the weekend to find the entire staff out in the courtyard smoking while one of the female residents was defacating on the floor. On another occasion, finding our parent sitting alone in the dining room instead of being taken back to their room after dinner. When attempting to talk with the administrator just given a lot of excuses about how she cannot control the staff and cannot be there 24X7. Our parent's room had a non-working smoke alarm (hanging from the ceiling). We notified the administrator of our impending move and the service became even worse. We gave her 24 hours notice of when we were going coming to move our father and that we needed all of his things (medications, supplied we had paid for and clothing all back in his room). When we arrived, nothing was ready, the administrator and her senior staff holed up in the nurses office and did not lift a hand to help; leaving their staff to scramble. When we made our final return to pick up our parents remaining items, one of their residents left via the door we were unloading under. Pure neglect on their part. We did not want the resident or his family to suffer, so we alerted them to the run away resident. The administrator was so intent on not cooperating with us and exhibiting passive/aggressive behavior that they neglected the safety of their resident. Please do not intrust your family with this facility.
by Verified visitor, Sep 2010