The Lakes
Nursing Home Facility
5701 West Britton Road, Oklahoma City, OK 73132
The Lakes is a senior care community located in Oklahoma City, OK. It provides nursing home care and senior living for older adults in the Oklahoma City area. To learn more or schedule a tour, call (405) 773-8900.
Operated by Phoenix Healthcare, which runs 6 communities in our directory.
The Lakes is licensed for 120 beds, about typical for the area, where senior care communities in Oklahoma City average about 122 beds.
Federal reporting puts occupancy at about 65% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Oklahoma City average of roughly 74%.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in November 2024 and recorded 11 deficiencies.
Residents receive about 4.0 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 54%.
The community is located in Oklahoma County, OK.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 26 problems at The Lakes. 2 findings involved harm to a resident, including 1 that put residents in immediate danger. 7 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $19,073. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
Show 3 more
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Lakes offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 120
- Occupancy 65%
- Nursing hours per resident/day 4.0
- Annual staff turnover 54%
- Last health inspection November 2024
Resident & family reviews
No one has shared a review of The Lakes yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.