Pilot Butte Rehabilitation Center
Nursing Home Facility
1876 Ne Highway 20, Bend, OR 97701
Pilot Butte Rehabilitation Center is a senior care community located in Bend, OR. It provides nursing home care and senior living for older adults in the Bend area. To learn more or schedule a tour, call (541) 382-5531.
Operated by Regency Pacific Management, which runs 24 communities in our directory.
Pilot Butte Rehabilitation Center is licensed for 74 beds, about typical for the area, where senior care communities in Bend average about 58 beds.
Federal reporting puts occupancy at about 55% of its licensed beds, so availability is more likely here than at busier communities nearby.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Bend average about 3.7 stars. The individual scores differ noticeably: 4 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in September 2025 and recorded 13 deficiencies.
Residents receive about 4.9 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Nursing staff turnover over the past year was about 51%.
The community is located in Deschutes County, OR.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 50 problems at Pilot Butte Rehabilitation Center. 2 findings involved harm to a resident, including 1 that put residents in immediate danger. 13 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $8,827.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from the wrongful use of the resident's belongings or money.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
Show 5 more
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure that residents are fully informed and understand their health status, care and treatments.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Pilot Butte Rehabilitation Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 74
- Occupancy 55%
- Nursing hours per resident/day 4.9
- Annual staff turnover 51%
- Last health inspection September 2025
Resident & family reviews
No one has shared a review of Pilot Butte Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.