Highland House
Nursing Home Facility
2201 Nw Highland Avenue, Grants Pass, OR 97526
Highland House is a senior care community located in Grants Pass, OR. It provides nursing home care and senior living for older adults in the Grants Pass area. To learn more or schedule a tour, call (541) 474-1901.
Operated by Volare Health, which runs 13 communities in our directory.
With 119 beds, Highland House is one of the larger communities in the area, senior care communities in Grants Pass average about 49 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 80% of its licensed beds. That is above the Grants Pass average of roughly 60%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Grants Pass average about 2.8 stars. Its most recent standard health inspection was in December 2025 and recorded 15 deficiencies.
Residents receive about 4.4 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Communities in Grants Pass average about 4.9 hours. Nursing staff turnover over the past year was about 46%.
The community is located in Josephine County, OR.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 70 problems at Highland House. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 20 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $36,852. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Show 7 more
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Highland House offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 119
- Occupancy 80%
- Nursing hours per resident/day 4.4
- Annual staff turnover 46%
- Last health inspection December 2025
Resident & family reviews
No one has shared a review of Highland House yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.