Royale Gardens
Nursing Home Facility
2075 Nw Highland Avenue, Grants Pass, OR 97526
Royale Gardens is a senior care community located in Grants Pass, OR. It provides nursing home care and senior living for older adults in the Grants Pass area. To learn more or schedule a tour, call (541) 476-8891.
Operated by Volare Health, which runs 13 communities in our directory.
With 145 beds, Royale Gardens is one of the larger communities in the area, senior care communities in Grants Pass average about 49 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 47% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Grants Pass average of roughly 60%.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Grants Pass average about 2.8 stars. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2026 and recorded 11 deficiencies.
Residents receive about 4.9 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 57%.
The community is located in Josephine County, OR.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 67 problems at Royale Gardens. 7 findings involved harm to a resident. 27 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $182,193.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Environmental
Make sure that a working call system is available in each resident's bathroom and bathing area.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide activities to meet all resident's needs.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Show 3 more
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Could cause more than minimal harm, one or a few residents
Administration
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Royale Gardens offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 145
- Occupancy 47%
- Nursing hours per resident/day 4.9
- Annual staff turnover 57%
- Last health inspection March 2026
Resident & family reviews
Both my father and uncle had the misfortune of having to reside months at Royale Gardens, in 2017 and 2018 respectively. It was the only local facility with available beds, and we soon found out why (NO ONE WANTS TO STAY THERE.) The nursing staff are mostly nice and try their best, but EXTREMELY overloaded. Impossible to provide the care needed with their nurse/patient ratios. The administrative staff is ABOMINABLE. Even billing is obtuse and completely unclear -- you'll just get a large bill with no detail or coverage dates, and you'll receive it BEFORE it is even submitted to insurance for processing. Our insurance company specifically advised us to NOT pay any bill until they processed the claim first. High turnover of executive directors, and lower admin staff does not care. We had to be proactive to get anything taken care of, and even then the basic needs of patients were neglected or mishandled. Patient care was substandard in almost every way - our loves ones' personal hygiene was seriously neglected, and both men had significant health DECLINE instead of REHAB, until they were each moved to a different facility. RG staff even sent my dad to the hospital and we were not notified for THREE days! We made sure he did not return after that. But for my dad, it was too late -- the health damage was done. For my uncle, he was lucky enough to be re-located and showed dramatic and clear improvement in every way, in both his mental and physical health! My cousin used the term "borderline criminal" when referring to Royale Gardens in Grants Pass. As of summer 2019, they are undergoing more administrative staff changes (again) -- hopefully it will improve there, but I doubt it. Their problems are systemic.
by Cee, Jul 2019