Hearthstone Manor
Nursing Home Facility
2901 E. Barnett Road, Medford, OR 97504
Hearthstone Manor is a senior care community located in Medford, OR. It provides nursing home care and senior living for older adults in the Medford area. To learn more or schedule a tour, call (541) 779-4221.
Operated by Volare Health, which runs 13 communities in our directory.
With 87 beds, Hearthstone Manor is one of the larger communities in the area, senior care communities in Medford average about 46 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Medford average of roughly 68%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Medford average about 3.2 stars. The individual scores differ noticeably: 4 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in May 2025 and recorded 11 deficiencies.
Residents receive about 4.4 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Communities in Medford average about 5.1 hours. Nursing staff turnover over the past year was about 37%.
The community is located in Jackson County, OR.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 75 problems at Hearthstone Manor. 6 findings involved harm to a resident, including 4 that put residents in immediate danger. 48 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $170,556. Medicare also stopped paying for new admissions twice in that period.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from the wrongful use of the resident's belongings or money.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Show 3 more
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide or obtain dental services for each resident.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Hearthstone Manor offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 87
- Occupancy 93%
- Nursing hours per resident/day 4.4
- Annual staff turnover 37%
- Last health inspection May 2025
Resident & family reviews
No one has shared a review of Hearthstone Manor yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.