Emerald Personal Care
Nursing Home Facility
320 South Market Street, Elizabethtown, PA 17022
Located on South Market Street in Elizabethtown, PA, ManorCare provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation. You should look for a setting that specializes in providing vital medical care and rehabilitation in a warm and caring environment. We offer a range of services to meet your health care needs.
Operated by HCR ManorCare, which runs 117 communities in our directory.
With 26 beds, Emerald Personal Care is smaller than most nearby options, senior care communities in Elizabethtown average about 69 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 91% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2026 and recorded 13 deficiencies.
Residents receive about 3.7 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 70%, which is high and can affect continuity of care.
The community is located in Lancaster County, PA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 40 problems at Emerald Personal Care. 4 findings involved harm to a resident, including 1 that put residents in immediate danger. 9 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 4 times, a total of $144,615.
Findings from the most recent inspection cycle
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Caused harm to a resident, a pattern
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
Show 5 more
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Administration
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
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Minimal harm or the potential for it, widespread
Resident Rights
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
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Minimal harm or the potential for it, widespread
Resident Rights
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Emerald Personal Care offers assisted living, nursing home care, and senior living.
Facility details
- Organization type For profit - Limited liability company
- Beds / units 26
- Occupancy 91%
- Nursing hours per resident/day 3.7
- Annual staff turnover 70%
- Last health inspection May 2026
Resident & family reviews
My mother was there for 3 weeks, had developed a severe UTI that became septic according to the hospital, had a severe rash on her groin & conjunctivitis (pink eye). Her tongue was white from not being swabbed as it should be and her Foley tube was no longer transparent as there was so much sediment in it. Twice in 2 weeks she had to be rushed to the Hospital because she was non-responsive. 1st time they also said her Peg line (feeding tube) was clogged because they weren't flushing it properly. I had brought up these concerns with the head of Rehab, head of Nursing & the floor supervisor as well as 4 of her nurses. Nothing was done. I also asked twice for a copy of the medications she was receiving, have yet to receive a that.
by David Bowman, Mar 2013