Highland Manor Nursing And Con
Nursing Home Facility
750 Schooley Avenue, Exeter, PA 18643
When loved ones can no longer care for themselves or are recovering from injury or serious illness such as a heart attack or stroke, the entire family is affected. Our experience has taught us that successful rehabilitation and living a life with dignity involves everyone.
Operated by Seniors Management-North, Inc, which runs 9 communities in our directory.
With 120 beds, Highland Manor Nursing And Con is one of the larger communities in the area, senior care communities in Luzerne County average about 82 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 91% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in December 2024 and recorded 9 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 43%.
The community is located in Luzerne County, PA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 33 problems at Highland Manor Nursing And Con. 1 finding involved harm to a resident. 8 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $19,760.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, a pattern
Nursing and Physician Services
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
-
Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
-
Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
Show 1 more
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Highland Manor Nursing And Con offers nursing home care and senior living.
Facility details
- Organization type For profit - Partnership
- Beds / units 120
- Occupancy 91%
- Nursing hours per resident/day 3.6
- Annual staff turnover 43%
- Last health inspection December 2024
Resident & family reviews
No one has shared a review of Highland Manor Nursing And Con yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.