Willow Brook Rehabilitation and Healthcare Center
Nursing Home Facility
120 Trexler Avenue, Kutztown, PA 19530
Willow Brook Rehabilitation and Healthcare Center is a senior care community located in Kutztown, PA. It provides nursing home care and senior living for older adults in the Kutztown area. To learn more or schedule a tour, call (610) 683-6220.
Operated by Prestige Healthcare Administrative Services, which runs 13 communities in our directory.
With 140 beds, Willow Brook Rehabilitation and Healthcare Center is one of the larger communities in the area, senior care communities in Berks County average about 98 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Berks County average about 3.3 stars. Its most recent standard health inspection was in March 2026 and recorded 5 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 41%.
The community is located in Berks County, PA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 7 problems at Willow Brook Rehabilitation and Healthcare Center. 2 findings involved harm to a resident, including 1 that put residents in immediate danger. 1 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $8,281.
Findings from the most recent inspection cycle
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, widespread
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Willow Brook Rehabilitation and Healthcare Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 140
- Occupancy 93%
- Nursing hours per resident/day 3.5
- Annual staff turnover 41%
- Last health inspection March 2026
Resident & family reviews
No one has shared a review of Willow Brook Rehabilitation and Healthcare Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.