Ivory Wellness Center
Nursing Home Facility
2004 Old Arch Road, Norristown, PA 19401
Ivory Wellness Center is a senior care community located in Norristown, PA. It provides nursing home care and senior living for older adults in the Norristown area. To learn more or schedule a tour, call (610) 277-0380.
Operated by Paramount Care Centers, which runs 10 communities in our directory.
Ivory Wellness Center is licensed for 120 beds, about typical for the area, where senior care communities in Norristown average about 102 beds.
Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in December 2025 and recorded 13 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 37%.
The community is located in Montgomery County, PA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 67 problems at Ivory Wellness Center. 5 findings involved harm to a resident, including 2 that put residents in immediate danger. 17 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $25,324.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide activities to meet all resident's needs.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Could cause more than minimal harm, one or a few residents
Infection Control
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
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Could cause more than minimal harm, one or a few residents
Environmental
Keep all essential equipment working safely.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Ivory Wellness Center offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 120
- Occupancy 94%
- Nursing hours per resident/day 3.6
- Annual staff turnover 37%
- Last health inspection December 2025
Resident & family reviews
No one has shared a review of Ivory Wellness Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.