Good Samaritan Society New Underwood
Nursing Home Facility
412 South Madison, New Underwood, SD 57761
We are committed to creating a home for our residents that is much like their own - a welcoming and loving place. We are honored to provide exceptional care and services to seniors and others in need in our community. Long-term (nursing home) care Memory care Post-acute rehabilitation services Hospice care
Operated by Evangelical Lutheran Good Samaritan Society, which runs 230 communities in our directory.
With 41 beds, Good Samaritan Society New Underwood is smaller than most nearby options, senior care communities in Pennington County average about 65 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 91% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in December 2025 and recorded 10 deficiencies.
Residents receive about 2.8 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Communities in Pennington County average about 3.5 hours. Nursing staff turnover over the past year was about 65%, which is high and can affect continuity of care.
The community is located in Pennington County, SD.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 29 problems at Good Samaritan Society New Underwood. 2 findings involved harm to a resident. 2 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $26,595.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to organize and participate in resident/family groups in the facility.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Show 2 more
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Post nurse staffing information every day.
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Could cause more than minimal harm, one or a few residents
Administration
Have a plan that describes the process for conducting QAPI and QAA activities.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Good Samaritan Society New Underwood offers memory care, nursing home care, hospice care, continuing care (CCRC), respite care, and senior living.
Facility details
- Organization type Non profit - Church related
- Beds / units 41
- Religious affiliation Lutheran
- Occupancy 91%
- Nursing hours per resident/day 2.8
- Annual staff turnover 65%
- Last health inspection December 2025
Resident & family reviews
No one has shared a review of Good Samaritan Society New Underwood yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.