HiLLCrest Healthcare Center

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 13 problems at HiLLCrest Healthcare Center. None of them caused harm to a resident.

Findings from the most recent inspection cycle

• Could cause more than minimal harm, widespread Infection Control

  Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

  Inspected January 2026. Corrected by February 26, 2026.

• Could cause more than minimal harm, one or a few residents Resident Rights

  Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  Inspected January 2026. Corrected by February 26, 2026.

• Could cause more than minimal harm, one or a few residents Pharmacy Service

  Ensure medication error rates are not 5 percent or greater.

  Inspected January 2026. Corrected by February 26, 2026.

• Could cause more than minimal harm, one or a few residents Pharmacy Service

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Inspected January 2026. Corrected by February 26, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.