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Greystone Health Care Center

Nursing Home Facility

181 Dunlap Road, Po Box 1133, Blountville, TN 37617

📞 (423) 323-7112 Visit website ★☆☆☆☆ 1.3/5 (2)
Nursing Home Care Senior Living
Greystone Health Care Center

Greystone Health Care Center is a senior care community located in Blountville, TN. It provides nursing home care and senior living for older adults in the Blountville area. To learn more or schedule a tour, call (423) 323-7112.

Operated by Prestige Administrative Services, which runs 7 communities in our directory.

Greystone Health Care Center is licensed for 160 beds, about typical for the area, where senior care communities in Sullivan County average about 124 beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Sullivan County average about 2.0 stars. Its most recent standard health inspection was in October 2024 and recorded 14 deficiencies.

Residents receive about 4.2 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Communities in Sullivan County average about 3.5 hours. Nursing staff turnover over the past year was about 55%.

The community is located in Sullivan County, TN.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 25 problems at Greystone Health Care Center. 1 finding involved harm to a resident. 5 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $15,041.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Post nurse staffing information every day.

    Inspected October 2024. Corrected by November 29, 2024.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected October 2024. Corrected by November 29, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected October 2024. Corrected by November 29, 2024.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Dispose of garbage and refuse properly.

    Inspected October 2024. Corrected by November 29, 2024.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected October 2024. Corrected by November 29, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Inspected October 2024. Corrected by November 29, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected October 2024. Corrected by November 29, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected October 2024. Corrected by November 29, 2024.

Show 6 more
  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Inspected October 2024. Corrected by November 29, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected October 2024. Corrected by November 29, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected October 2024. Corrected by November 29, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected October 2024. Corrected by November 29, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected October 2024. Corrected by November 29, 2024.

  • Could cause more than minimal harm, one or a few residents Environmental

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Inspected October 2024. Corrected by November 29, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Greystone Health Care Center offers nursing home care and senior living.

Facility details

  • Organization type For profit - Individual
  • Beds / units 160
  • Nursing hours per resident/day 4.2
  • Annual staff turnover 55%
  • Last health inspection October 2024

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Resident & family reviews

always short staffed

You have some that work hard and you feel they really care for your loved one.. then there are a couple who run and hide when they are needed even when the alarms are sounding .. clean building , some of the workers not so clean , some will work on someone and go to the person in the same room and not even wash their hands between time.. Its scary .. I hope when something happens to me , my family doesn't send me somewhere like this ... I'm not bashing everyone however there are some really good workers here just like everywhere though you have lazy ones as well but when it comes to someones life or health laziness isn't something to play around with :(

by Verified visitor, Jan 2012

GREY STONE

This facility lives up to their name GREY STONE! When at first my daughter went there they were great for the first two months - after that they went downhill and continued to do so. If you want your loved one drugged up and forgotten when placed on the porch this is the place for them. My granddaughter removed her due to unsatisfactory conditions - she has recently passed away and they were so inhumane and unfeeling they did not even send a card ..they pretend to be caring but are far from that and not truthful.

A grieving family

by Verified visitor, Oct 2010

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