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Holston Manor

Nursing Home Facility

3641 Memorial Boulevard, Kingsport, TN 37664

Assisted Living Memory Care Nursing Home Care Hospice Care Respite Care Senior Living
Holston Manor

Since 1967, we have proudly served the Kingsport and Tri-Cities area, growing and evolving to meet the changing needs of our community. Today's Holston Manor serves many more short term guests, whose goal is to return home. Longer term stays are no longer the norm. In either case, however, our tradition of "patient-centered" care and hospitality remains. And our location places you within five minutes of hospitals & emergency services if needed.

With 204 beds, Holston Manor is one of the larger communities in the area, senior care communities in Kingsport average about 118 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 73% of its licensed beds. That is above the Kingsport average of roughly 59%.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Kingsport average about 2.2 stars. Its most recent standard health inspection was in November 2025 and recorded 9 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 68%, which is high and can affect continuity of care.

The community is located in Sullivan County, TN.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 23 problems at Holston Manor. 1 finding involved harm to a resident. 5 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $10,868.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected November 2025. Corrected by December 5, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Dispose of garbage and refuse properly.

    Inspected November 2025. Corrected by December 5, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected November 2025. Corrected by December 5, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from the wrongful use of the resident's belongings or money.

    Inspected November 2025, after a complaint. Corrected by December 5, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Inspected November 2025. Corrected by December 5, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected November 2025. Corrected by December 5, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected November 2025. Corrected by December 5, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected November 2025. Corrected by December 5, 2025.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected November 2025. Corrected by December 5, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Holston Manor offers assisted living, memory care, nursing home care, hospice care, respite care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 204
  • Occupancy 73%
  • Nursing hours per resident/day 3.6
  • Annual staff turnover 68%
  • Last health inspection November 2025

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