The Wexford House
Nursing Home Facility
2421 John B Dennis Highway, Kingsport, TN 37660
The Wexford House is a senior care community located in Kingsport, TN. It provides nursing home care and senior living for older adults in the Kingsport area. To learn more or schedule a tour, call (423) 288-3988.
Operated by Ahava Healthcare, which runs 16 communities in our directory.
With 174 beds, The Wexford House is one of the larger communities in the area, senior care communities in Kingsport average about 118 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 71% of its licensed beds. That is above the Kingsport average of roughly 59%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Kingsport average about 2.2 stars. Its most recent standard health inspection was in June 2025 and recorded 8 deficiencies.
Residents receive about 3.0 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 65%, which is high and can affect continuity of care.
The community is located in Sullivan County, TN.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 15 problems at The Wexford House. None of them caused harm to a resident. 2 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Wexford House offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 174
- Occupancy 71%
- Nursing hours per resident/day 3.0
- Annual staff turnover 65%
- Last health inspection June 2025
Resident & family reviews
No one has shared a review of The Wexford House yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.