West Hills Health and Rehab
Nursing Home Facility
6801 Middlebrook Pike, Knoxville, TN 37919
West Hills Health and Rehab is a senior care community located in Knoxville, TN. It provides nursing home care and senior living for older adults in the Knoxville area. To learn more or schedule a tour, call (865) 588-7661.
With 194 beds, West Hills Health and Rehab is one of the larger communities in the area, senior care communities in Knoxville average about 135 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 54% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Knoxville average of roughly 77%.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in November 2024 and recorded 5 deficiencies.
Residents receive about 3.4 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 77%, which is high and can affect continuity of care.
The community is located in Knox County, TN.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 10 problems at West Hills Health and Rehab. 2 findings involved harm to a resident.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
PASARR screening for Mental disorders or Intellectual Disabilities
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
-
Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
West Hills Health and Rehab offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 194
- Occupancy 54%
- Nursing hours per resident/day 3.4
- Annual staff turnover 77%
- Last health inspection November 2024
Resident & family reviews
No one has shared a review of West Hills Health and Rehab yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.