Smoky Mountain Health and Rehabilitation Center
Nursing Home Facility
415 Cole Drive, Pigeon Forge, TN 37863
Smoky Mountain Health and Rehabilitation Center is a senior care community located in Pigeon Forge, TN. It provides nursing home care and senior living for older adults in the Pigeon Forge area. To learn more or schedule a tour, call (865) 428-5454.
Operated by CCH Healthcare, which runs 15 communities in our directory.
Smoky Mountain Health and Rehabilitation Center is licensed for 120 beds, about typical for the area, where senior care communities in Sevier County average about 112 beds.
Federal reporting puts occupancy at about 71% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Sevier County average about 2.5 stars. Its most recent standard health inspection was in January 2024 and recorded 6 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 70%, which is high and can affect continuity of care.
The community is located in Sevier County, TN.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 16 problems at Smoky Mountain Health and Rehabilitation Center. 4 findings involved harm to a resident, including 2 that put residents in immediate danger. 4 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $61,180. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Smoky Mountain Health and Rehabilitation Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 120
- Occupancy 71%
- Nursing hours per resident/day 3.5
- Annual staff turnover 70%
- Last health inspection January 2024
Resident & family reviews
No one has shared a review of Smoky Mountain Health and Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.