Heritage Gardens Rehabilitation and Healthcare
Nursing Home Facility
2135 North Denton Drive, Carrollton, TX 75006
Our Mission Working together to create a sense of community, our dedicated and compassionate staff will strive to exceed your expectations and make a difference in the lives of those we serve by providing exceptional care and service, and remembering you are the reason we are here.
Operated by The Ensign Group, which runs 419 communities in our directory.
With 150 beds, Heritage Gardens Rehabilitation and Healthcare is one of the larger communities in the area, senior care communities in Carrollton average about 72 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 44% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Carrollton average of roughly 60%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Carrollton average about 1.8 stars. Its most recent standard health inspection was in January 2026 and recorded 9 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 60%.
The community is located in Dallas County, TX.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 25 problems at Heritage Gardens Rehabilitation and Healthcare. 1 finding involved harm to a resident. 13 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $38,840.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Keep residents' personal and medical records private and confidential.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Show 1 more
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heritage Gardens Rehabilitation and Healthcare offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 150
- Occupancy 44%
- Nursing hours per resident/day 3.2
- Annual staff turnover 60%
- Last health inspection January 2026
Resident & family reviews
No one has shared a review of Heritage Gardens Rehabilitation and Healthcare yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.