Southern Oaks Therapy & Living Center
3350 Bonnie View Rd, Dallas, TX 75216
Southern Oaks Therapy & Living Center is a senior care community located in Dallas, TX. It provides nursing home care for older adults in the Dallas area. To learn more or schedule a tour, call (469) 320-4400.
Operated by The Ensign Group, which runs 419 communities in our directory.
Southern Oaks Therapy & Living Center is licensed for 150 beds, about typical for the area, where senior care communities in Dallas average about 183 beds.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Dallas average about 2.2 stars. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in September 2025 and recorded 11 deficiencies.
Residents receive about 2.6 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in Dallas average about 3.4 hours.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 22 problems at Southern Oaks Therapy & Living Center. None of them caused harm to a resident. 12 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide enough food/fluids to maintain a resident's health.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Show 3 more
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
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Could cause more than minimal harm, a pattern
Resident Rights
Keep residents' personal and medical records private and confidential.
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Could cause more than minimal harm, a pattern
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Southern Oaks Therapy & Living Center offers nursing home care.
Facility details
- Beds / units 150
- Nursing hours per resident/day 2.6
- Last health inspection September 2025
Resident & family reviews
No one has shared a review of Southern Oaks Therapy & Living Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.