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The Bartlett Skilled Nursing and Assisted Living

Assisted Living

221 Bartlett Dr, El Paso, TX 79912

📞 (915) 584-8438 Visit website ★★½☆☆ 2.5/5 (1)
Assisted Living Nursing Home Care Senior Living
On our watch list. This nursing home has been flagged for serious inspection violations. Please review its state inspection record carefully before deciding. About our watch list.

The Bartlett Skilled Nursing and Assisted Living is a senior care community located in El Paso, TX. It provides assisted living, nursing home care, and senior living for older adults in the El Paso area. To learn more or schedule a tour, call (915) 584-8438.

With 58 beds, The Bartlett Skilled Nursing and Assisted Living is smaller than most nearby options, senior care communities in El Paso average about 155 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in August 2025 and recorded 12 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.2 hours from a registered nurse.

The community is located in El Paso County, TX.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 37 problems at The Bartlett Skilled Nursing and Assisted Living. 2 findings involved harm to a resident. 10 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $34,613.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Resident Rights

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Inspected April 2026, after a complaint. Corrected by April 30, 2026.

  • Caused harm to a resident, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected August 2025, after a complaint. Corrected by August 27, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected June 2026, after a complaint. Corrected by June 18, 2026.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected April 2026, after a complaint. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Inspected April 2026, after a complaint. Corrected by April 30, 2026.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected August 2025. Corrected by August 25, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected August 2025. Corrected by August 25, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Inspected August 2025. Corrected by August 25, 2025.

Show 4 more
  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected August 2025. Corrected by August 25, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected August 2025. Corrected by August 25, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected August 2025, after a complaint. Corrected by August 27, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected August 2025, after a complaint. Corrected by August 27, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

The Bartlett Skilled Nursing and Assisted Living offers assisted living, nursing home care, and senior living.

Facility details

  • Organization type for-profit limited liability partnership
  • Beds / units 58
  • Nursing hours per resident/day 3.6
  • Last health inspection August 2025

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Resident & family reviews

Administrative Warning

An inspection of Regency Of El Paso occurred on 10/19/2007 . There were 5 violations of state standards cited.

by Verified visitor, Jun 2008

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