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Paradigm at Westbury

Nursing Home Facility

5201 S Willow Dr, Houston, TX 77035

Nursing Home Care Senior Living
Paradigm at Westbury

Paradigm at Westbury is a senior care community located in Houston, TX. It provides nursing home care and senior living for older adults in the Houston area. To learn more or schedule a tour, call (713) 721-0297.

Operated by Paradigm Healthcare, which runs 16 communities in our directory.

With 148 beds, Paradigm at Westbury is one of the larger communities in the area, senior care communities in Houston average about 98 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 70% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Houston average about 2.6 stars. Its most recent standard health inspection was in May 2026 and recorded 10 deficiencies.

Residents receive about 3.4 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 62%, which is high and can affect continuity of care.

The community is located in Harris County, TX.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 42 problems at Paradigm at Westbury. 7 findings involved harm to a resident, including 4 that put residents in immediate danger. 33 came from investigating complaints by residents or families.

In the last three years Medicare fined this home 4 times, a total of $108,038.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, a pattern Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected August 2025, after a complaint. Corrected by September 17, 2025.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected May 2026. Corrected by June 25, 2026.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected May 2026. Corrected by June 25, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected May 2026. Corrected by June 25, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected May 2026. Corrected by June 25, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected May 2026. Corrected by June 25, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected May 2026. Corrected by June 25, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Inspected May 2026. Corrected by June 25, 2026.

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  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected November 2025, after a complaint. Corrected by December 12, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected November 2025, after a complaint. Corrected by December 12, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Paradigm at Westbury offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 148
  • Occupancy 70%
  • Nursing hours per resident/day 3.4
  • Annual staff turnover 62%
  • Last health inspection May 2026

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