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West Oaks Nursing & Rehabilitation

Nursing Home Facility

3625 Green Crest, Houston, TX 77082

Nursing Home Care Senior Living
West Oaks Nursing & Rehabilitation

West Oaks Nursing & Rehabilitation is a senior care community located in Houston, TX. It provides nursing home care and senior living for older adults in the Houston area. To learn more or schedule a tour, call (281) 558-1166.

Operated by Touchstone Communities, which runs 12 communities in our directory.

With 136 beds, West Oaks Nursing & Rehabilitation is one of the larger communities in the area, senior care communities in Houston average about 98 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 82% of its licensed beds. That is above the Houston average of roughly 68%.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Houston average about 2.6 stars. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2026 and recorded 5 deficiencies.

Residents receive about 3.4 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 25%.

The community is located in Harris County, TX.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 14 problems at West Oaks Nursing & Rehabilitation. 1 finding involved harm to a resident.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2026. Corrected by March 24, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2026. Corrected by March 24, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected March 2026. Corrected by March 24, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Inspected March 2026. Corrected by March 24, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2026. Corrected by March 24, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

West Oaks Nursing & Rehabilitation offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 136
  • Occupancy 82%
  • Nursing hours per resident/day 3.4
  • Annual staff turnover 25%
  • Last health inspection March 2026

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