The Colonnades at Reflection Bay
Nursing Care
12001 Shadow Creek Parkway, Pearland, TX 77584
The Colonnades at Reflection Bay is a 180-bed senior community that provides residential health services (licensed as a skilled nursing facility).
Operated by Centex, which runs 20 communities in our directory.
With 180 beds, The Colonnades at Reflection Bay is one of the larger communities in the area, senior care communities in Pearland average about 70 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 79% of its licensed beds. That is above the Pearland average of roughly 70%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 3 stars for staffing against 1 star for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in May 2026 and recorded 17 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 50%.
The community is located in Harris County, TX.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 42 problems at The Colonnades at Reflection Bay. 8 findings involved harm to a resident, including 5 that put residents in immediate danger. 33 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 5 times, a total of $111,973.
Findings from the most recent inspection cycle
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
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Put residents in immediate danger, one or a few residents
Nursing and Physician Services
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
PASARR screening for Mental disorders or Intellectual Disabilities
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Show 9 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Colonnades at Reflection Bay offers nursing home care and senior living.
Facility details
- Organization type Sole Proprietorship
- Beds / units 180
- Occupancy 79%
- Nursing hours per resident/day 3.5
- Annual staff turnover 50%
- Last health inspection May 2026
Resident & family reviews
My father was a respite patient there from January 18th-22nd, and the services or lack of services he received was truly horrible and an absolute nightmare. The logo reads committed to excellence, compassionate and delivers the best care that is effective, WHICH IS A FAR STRETCH FROM THE TRUTH! This is one of the worst facilities that my family has ever experienced. The appearance on the outside is beautiful, but when the doors open it is absolute horror! We have all heard bad stories about nursing homes, but I can truly say Cantex/The Colonnades at Reflection Bay is one of the most disorganized, unhelpful, unsuitable and useless facilities.
On the morning of 18th at 7:15am my father left his home doing fine, eating, drinking, alert and responsive as of today January 23rd, he is no longer eating, drinking, alert or responsive. On Sunday, January 21st at 1:08pm, my sister received a call from the nurse on duty, and she said that our father was not eating or drinking and his vitals was very low. So we rushed up to the hospital to check on him, only to realize that the staff did not feed or give him anything to drink for 4 DAYS! My father requires oxygen and I am sure it was documented on his paperwork, but yet again, he did not have oxygen for 4 DAYS! I truly cannot understand why a company that prides themselves on being a caring and committed company, would allow such a thing like this to happen to an elderly patient. Words cannot express how angry and hurt I am, and what pain your staff has caused my father and our family.
Please note that I know it is very difficult to take care of the elderly and give them the attention that they need, but there is no excuse, not to do your job! My father is 79 years old, cannot feed himself, cannot go to the bathroom by himself and sometimes does not know what the day is! But the Colonnades staff failed at doing their jobs and that is to take CARE of the patient, which is my father! I understand he was not the only patient, but he is still my father and the reason he was sent to the Colonnades is for proper care and skilled nursing, and we did not get any of that, my father came home Barely Breathing.
by Kimberley, Jan 2018
An inspection of Marlena's House occurred on 03/20/2008 . One violation of state standards was cited.
by Verified visitor, Jun 2008