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Twin Oaks Health & Rehabilitation Center

Nursing Home Facility

1123 N Bolton St, Jacksonville, TX 75766

Nursing Home Care Senior Living
Twin Oaks Health & Rehabilitation Center

Twin Oaks Health & Rehabilitation Center is a senior care community located in Jacksonville, TX. It provides nursing home care and senior living for older adults in the Jacksonville area. To learn more or schedule a tour, call (903) 586-9031.

Operated by Creative Solutions in Healthcare, which runs 121 communities in our directory.

Employer rating 2.8 out of 5 254 reviews from their own employees on Indeed. See what they say.

With 116 beds, Twin Oaks Health & Rehabilitation Center is one of the larger communities in the area, senior care communities in Jacksonville average about 78 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 53% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Jacksonville average of roughly 62%.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Jacksonville average about 3.3 stars. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in December 2025 and recorded 5 deficiencies.

Residents receive about 3.0 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 98%, which is high and can affect continuity of care.

The community is located in Cherokee County, TX.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 34 problems at Twin Oaks Health & Rehabilitation Center. 2 findings involved harm to a resident, including 2 that put residents in immediate danger. 9 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $174,431.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected December 2025. Corrected by January 5, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected December 2025. Corrected by January 5, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected December 2025. Corrected by January 5, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected December 2025. Corrected by January 5, 2026.

  • Minimal harm or the potential for it, widespread Nursing and Physician Services

    Post nurse staffing information every day.

    Inspected December 2025. Corrected by January 5, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Twin Oaks Health & Rehabilitation Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 116
  • Occupancy 53%
  • Nursing hours per resident/day 3.0
  • Annual staff turnover 98%
  • Last health inspection December 2025

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Resident & family reviews

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