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Heritage At Longview Healthcare Center

Nursing Home Facility

112 Ruth Lynn Dr, Longview, TX 75605

📞 (903) 753-8611 Visit website ☆☆☆☆☆ 0/5 (1)
Nursing Home Care Senior Living

Heritage At Longview Healthcare Center is a senior care community located in Longview, TX. It provides nursing home care and senior living for older adults in the Longview area. To learn more or schedule a tour, call (903) 753-8611.

Operated by Creative Solutions in Healthcare, which runs 121 communities in our directory.

Employer rating 2.8 out of 5 254 reviews from their own employees on Indeed. See what they say.

Heritage At Longview Healthcare Center is licensed for 140 beds, about typical for the area, where senior care communities in Longview average about 170 beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in July 2025 and recorded 15 deficiencies.

Residents receive about 2.8 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in Longview average about 3.5 hours.

The community is located in Gregg County, TX.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 32 problems at Heritage At Longview Healthcare Center. 2 findings involved harm to a resident, including 1 that put residents in immediate danger. 7 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $81,752.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Inspected April 2026, after a complaint. Corrected by May 14, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected July 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected July 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected July 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, a pattern Environmental

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Inspected July 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected July 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Inspected July 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected July 2025, after a complaint. Corrected by July 3, 2025.

Show 7 more
  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Inspected July 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected July 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected July 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected July 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected July 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected July 2025. Corrected by July 3, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected July 2025. Corrected by July 3, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Heritage At Longview Healthcare Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 140
  • Nursing hours per resident/day 2.8
  • Last health inspection July 2025

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Resident & family reviews

Could'nt possibly be a Worse hospice

Two steps in the door and you need a shower. The people who work there all look like hoods and behave worse. They send someone with you to look around and the staff has just way too much interest in pain pills and bank accounts. The whole experience at that ghetto deathtrap just made my skin crawl. Avoid at all costs.

by wayne willard, May 2012

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