Whispering Pines Lodge
Nursing Home Facility
2131 Alpine Rd, Longview, TX 75601
Whispering Pines Lodge is a senior care community located in Longview, TX. It provides nursing home care and senior living for older adults in the Longview area. To learn more or schedule a tour, call (903) 757-8786.
Operated by Creative Solutions in Healthcare, which runs 121 communities in our directory.
With 116 beds, Whispering Pines Lodge is smaller than most nearby options, senior care communities in Longview average about 170 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 58% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Longview average of roughly 66%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in January 2026 and recorded 25 deficiencies.
Residents receive about 3.4 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 97%, which is high and can affect continuity of care.
The community is located in Gregg County, TX.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 60 problems at Whispering Pines Lodge. 12 findings involved harm to a resident, including 12 that put residents in immediate danger. 38 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 7 times, a total of $491,489.
Findings from the most recent inspection cycle
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
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Put residents in immediate danger, a pattern
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Put residents in immediate danger, a pattern
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Put residents in immediate danger, a pattern
Nursing and Physician Services
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
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Put residents in immediate danger, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Honor each resident's preferences, choices, values and beliefs.
Show 17 more
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Environmental
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
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Could cause more than minimal harm, a pattern
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure the activities program is directed by a qualified professional.
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Could cause more than minimal harm, a pattern
Administration
Employ staff that are licensed, certified, or registered in accordance with state laws.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide activities to meet all resident's needs.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Environmental
Make sure that a working call system is available in each resident's bathroom and bathing area.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from the wrongful use of the resident's belongings or money.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Whispering Pines Lodge offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 116
- Occupancy 58%
- Nursing hours per resident/day 3.4
- Annual staff turnover 97%
- Last health inspection January 2026
Resident & family reviews
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