The Mildred & Shirley L. Garrison Geriatric Educat
Nursing Home Facility
3710 4th St, Lubbock, TX 79415
People you love trust you to make the best decision for their care - to find a place where hope, dignity and respect are a part of everyday life. The Mildred and Shirley L. Garrison Geriatric Education and Care Center provides innovative nursing care for people age 60 and older in 5 unique settings.
Operated by The Ensign Group, which runs 419 communities in our directory.
The Mildred & Shirley L. Garrison Geriatric Educat is licensed for 120 beds, about typical for the area, where senior care communities in Lubbock average about 137 beds.
Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Lubbock average of roughly 65%.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in June 2026 and recorded 14 deficiencies.
Residents receive about 3.0 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 54%.
The community is located in Lubbock County, TX.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 44 problems at The Mildred & Shirley L. Garrison Geriatric Educat. 5 findings involved harm to a resident, including 5 that put residents in immediate danger. 21 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $26,949.
Findings from the most recent inspection cycle
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Put residents in immediate danger, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Put residents in immediate danger, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Put residents in immediate danger, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
Show 7 more
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Dispose of garbage and refuse properly.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Mildred & Shirley L. Garrison Geriatric Educat offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 120
- Occupancy 92%
- Nursing hours per resident/day 3.0
- Annual staff turnover 54%
- Last health inspection June 2026
Resident & family reviews
If you care about your loved one do not put them in this facility. They say they will care for your family member "like one of their own". I guess they don't like their family members. They don't keep track of their clothes, how much food/drink they have eaten and they don't take them to the activities that are offered.
by Nannette Hatchett, Jul 2015