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The Plaza At Lubbock

Nursing Home Facility

4910 Emory, Lubbock, TX 79416

Nursing Home Care Senior Living

The Plaza At Lubbock is a senior care community located in Lubbock, TX. It provides nursing home care and senior living for older adults in the Lubbock area. To learn more or schedule a tour, call (806) 740-0800.

Operated by Stonegate Senior Living, which runs 14 communities in our directory.

The Plaza At Lubbock is licensed for 132 beds, about typical for the area, where senior care communities in Lubbock average about 137 beds.

Federal reporting puts occupancy at about 77% of its licensed beds. That is above the Lubbock average of roughly 65%.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Lubbock average about 1.8 stars. Its most recent standard health inspection was in January 2026 and recorded 6 deficiencies.

Residents receive about 3.1 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 61%, which is high and can affect continuity of care.

The community is located in Lubbock County, TX.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 40 problems at The Plaza At Lubbock. 4 findings involved harm to a resident, including 3 that put residents in immediate danger. 16 came from investigating complaints by residents or families.

In the last three years Medicare fined this home 3 times, a total of $38,594. Medicare also stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected January 2026. Corrected by January 9, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected January 2026. Corrected by January 9, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected January 2026. Corrected by January 9, 2026.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected January 2026. Corrected by January 9, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected January 2026. Corrected by January 9, 2026.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Inspected January 2026. Corrected by January 9, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

The Plaza At Lubbock offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 132
  • Occupancy 77%
  • Nursing hours per resident/day 3.1
  • Annual staff turnover 61%
  • Last health inspection January 2026

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