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Windsor Las Palmas Nursing and Rehabilitation Center

Nursing Home Facility

1301 E Quebec, Mcallen, TX 78503

Nursing Home Care Senior Living

Windsor Las Palmas Nursing and Rehabilitation Center is a senior care community located in Mcallen, TX. It provides nursing home care and senior living for older adults in the Mcallen area. To learn more or schedule a tour, call (956) 972-0049.

Operated by Wellsential Health, which runs 38 communities in our directory.

Windsor Las Palmas Nursing and Rehabilitation Center is licensed for 120 beds, about typical for the area, where senior care communities in Mcallen average about 102 beds.

Federal reporting puts occupancy at about 84% of its licensed beds.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Mcallen average about 2.8 stars. The individual scores differ noticeably: 2 stars for staffing against 5 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in March 2025 and recorded 6 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 40%.

The community is located in Hidalgo County, TX.

Medicare five-star ratings

  • Overall ★★★★★ 5/5
  • Health inspections ★★★★★ 5/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 7 problems at Windsor Las Palmas Nursing and Rehabilitation Center. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $38,393.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected September 2025, after a complaint. Corrected by September 9, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected March 2025. Corrected by March 14, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected March 2025. Corrected by March 14, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected March 2025. Corrected by March 14, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected March 2025. Corrected by March 14, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2025. Corrected by March 14, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Windsor Las Palmas Nursing and Rehabilitation Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 120
  • Occupancy 84%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 40%
  • Last health inspection March 2025

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