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Windsor Nursing and Rehabilitation Center of Mcallen

Nursing Home Facility

900 S 12th St, Mcallen, TX 78501

Nursing Home Care Senior Living

Windsor Nursing and Rehabilitation Center of Mcallen is a senior care community located in Mcallen, TX. It provides nursing home care and senior living for older adults in the Mcallen area. To learn more or schedule a tour, call (956) 682-4171.

Operated by Wellsential Health, which runs 38 communities in our directory.

Windsor Nursing and Rehabilitation Center of Mcallen is licensed for 110 beds, about typical for the area, where senior care communities in Mcallen average about 102 beds.

Federal reporting puts occupancy at about 70% of its licensed beds.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in December 2025 and recorded 4 deficiencies.

Residents receive about 3.0 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Nursing staff turnover over the past year was about 50%.

The community is located in Hidalgo County, TX.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 18 problems at Windsor Nursing and Rehabilitation Center of Mcallen. 1 finding involved harm to a resident. 11 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $24,083.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected November 2025, after a complaint. Corrected by November 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected December 2025. Corrected by December 5, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected December 2025. Corrected by December 5, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected November 2025, after a complaint. Corrected by November 22, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Windsor Nursing and Rehabilitation Center of Mcallen offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 110
  • Occupancy 70%
  • Nursing hours per resident/day 3.0
  • Annual staff turnover 50%
  • Last health inspection December 2025

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