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Village Healthcare and Rehabilitation

Nursing Home Facility

615 N Ware Road, Mcallen, TX 78501

Nursing Home Care Senior Living
Village Healthcare and Rehabilitation

OUR MISSION Village Healthcare and Rehabilitation is a place where residents and their families feel loved, informed, and comfortable. By creating an empowered, professional work environment, our employees are free to meet our customers' needs everyday. The Village Healthcare and Rehabilitation experience renews our residents' health and hopes for the future by providing a surprising level of attention and service. It is our pleasure to serve each other and our residents.

Operated by The Ensign Group, which runs 419 communities in our directory.

Employer rating 3.3 out of 5 39 reviews from their own employees on Indeed. See what they say.

Village Healthcare and Rehabilitation is licensed for 114 beds, about typical for the area, where senior care communities in Mcallen average about 102 beds.

Federal reporting puts occupancy at about 81% of its licensed beds.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in April 2025 and recorded 8 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 33%.

The community is located in Hidalgo County, TX.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 16 problems at Village Healthcare and Rehabilitation. 3 findings involved harm to a resident, including 3 that put residents in immediate danger. 9 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $28,970.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected April 2025. Corrected by November 6, 2024.

  • Put residents in immediate danger, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected April 2025. Corrected by November 6, 2024.

  • Could cause more than minimal harm, a pattern Resident Rights

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Inspected November 2025, after a complaint. Corrected by November 6, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected November 2025, after a complaint. Corrected by November 6, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Inspected April 2025, after a complaint. Corrected by April 11, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Inspected April 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected April 2025. Corrected by April 11, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected April 2025. Corrected by April 11, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Village Healthcare and Rehabilitation offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 114
  • Occupancy 81%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 33%
  • Last health inspection April 2025

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