The Healthcare Resort of Plano
3325 W Plano Pkwy, Plano, TX 75075
The Healthcare Resort of Plano is a senior care community located in Plano, TX. It provides assisted living and nursing home care for older adults in the Plano area. To learn more or schedule a tour, call (972) 379-0000.
Operated by The Ensign Group, which runs 419 communities in our directory.
With 70 beds, The Healthcare Resort of Plano is smaller than most nearby options, senior care communities in Plano average about 2032 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in June 2025 and recorded 7 deficiencies.
Residents receive about 3.8 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 55%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 25 problems at The Healthcare Resort of Plano. 2 findings involved harm to a resident, including 1 that put residents in immediate danger. 12 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $16,438. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Keep residents' personal and medical records private and confidential.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Healthcare Resort of Plano offers assisted living and nursing home care.
Facility details
- Beds / units 70
- Nursing hours per resident/day 3.8
- Annual staff turnover 55%
- Last health inspection June 2025
Resident & family reviews
No one has shared a review of The Healthcare Resort of Plano yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.