The Plaza At Richardson
Nursing Home Facility
1301 Richardson Dr, Richardson, TX 75080
The Plaza At Richardson is a senior care community located in Richardson, TX. It provides nursing home care and senior living for older adults in the Richardson area. To learn more or schedule a tour, call (972) 759-2180.
The Plaza At Richardson is licensed for 124 beds, about typical for the area, where senior care communities in Richardson average about 141 beds.
Federal reporting puts occupancy at about 73% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in June 2025 and recorded 10 deficiencies.
Residents receive about 3.0 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 95%, which is high and can affect continuity of care.
The community is located in Dallas County, TX.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 37 problems at The Plaza At Richardson. None of them caused harm to a resident. 12 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Environmental
Make sure that a working call system is available in each resident's bathroom and bathing area.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, widespread
Environmental
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Plaza At Richardson offers nursing home care and senior living.
Facility details
- Organization type For profit - Partnership
- Beds / units 124
- Occupancy 73%
- Nursing hours per resident/day 3.0
- Annual staff turnover 95%
- Last health inspection June 2025
Resident & family reviews
No one has shared a review of The Plaza At Richardson yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.