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Avir at Heritage

Nursing Home Facility

5437 Eisenhauer Rd, San Antonio, TX 78218

📞 (210) 646-9576 Visit website ★★★★☆ 4/5 (1)
Nursing Home Care Senior Living
Avir at Heritage

Avir at Heritage is a senior care community located in San Antonio, TX. It provides nursing home care and senior living for older adults in the San Antonio area. To learn more or schedule a tour, call (210) 646-9576.

Operated by Avir Health Group, which runs 88 communities in our directory.

Employer rating 2.4 out of 5 33 reviews from their own employees on Indeed. See what they say.

Avir at Heritage is licensed for 150 beds, about typical for the area, where senior care communities in San Antonio average about 176 beds.

Federal reporting puts occupancy at about 62% of its licensed beds, so availability is more likely here than at busier communities nearby.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2025 and recorded 9 deficiencies.

Residents receive about 3.3 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Nursing staff turnover over the past year was about 54%.

The community is located in Bexar County, TX.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 31 problems at Avir at Heritage. None of them caused harm to a resident. 18 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Inspected June 2026, after a complaint. Corrected by June 5, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected November 2025, after a complaint. Corrected by November 28, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected November 2025, after a complaint. Corrected by November 28, 2025.

  • Could cause more than minimal harm, one or a few residents Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected September 2025, after a complaint. Corrected by September 19, 2025.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected April 2025, after a complaint. Corrected by April 26, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected April 2025, after a complaint. Corrected by April 26, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Inspected April 2025, after a complaint. Corrected by April 26, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Inspected April 2025, after a complaint. Corrected by April 26, 2025.

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  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected April 2025, after a complaint. Corrected by April 26, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Avir at Heritage offers nursing home care and senior living.

Facility details

  • Organization type For profit - Partnership
  • Beds / units 150
  • Occupancy 62%
  • Nursing hours per resident/day 3.3
  • Annual staff turnover 54%
  • Last health inspection April 2025

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Resident & family reviews

Great place!

I was here following knee surgery and the rehab is top notch!

by Verified visitor, Sep 2009

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