The Heights at Medical Center
Nursing Home Facility
3935 Medical Dr, San Antonio, TX 78229
The Heights at Medical Center is a senior care community located in San Antonio, TX. It provides nursing home care and senior living for older adults in the San Antonio area. To learn more or schedule a tour, call (210) 614-4888.
Operated by Touchstone Communities, which runs 12 communities in our directory.
The Heights at Medical Center is licensed for 134 beds, about typical for the area, where senior care communities in San Antonio average about 169 beds.
Federal reporting puts occupancy at about 64% of its licensed beds, so availability is more likely here than at busier communities nearby.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in San Antonio average about 2.3 stars. Its most recent standard health inspection was in August 2025 and recorded 9 deficiencies.
Residents receive about 3.0 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Nursing staff turnover over the past year was about 56%.
The community is located in Bexar County, TX.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 44 problems at The Heights at Medical Center. 3 findings involved harm to a resident, including 3 that put residents in immediate danger. 15 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $22,052. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
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Minimal harm or the potential for it, a pattern
Resident Assessment and Care Planning
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Heights at Medical Center offers nursing home care and senior living.
Facility details
- Organization type For profit - Partnership
- Beds / units 134
- Occupancy 64%
- Nursing hours per resident/day 3.0
- Annual staff turnover 56%
- Last health inspection August 2025
Resident & family reviews
No one has shared a review of The Heights at Medical Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.