Avir at Azalea Heights
Nursing Home Facility
3505 Old Jacksonville Rd, Tyler, TX 75701
Avir at Azalea Heights is a senior care community located in Tyler, TX. It provides nursing home care and senior living for older adults in the Tyler area. To learn more or schedule a tour, call (903) 561-2011.
Operated by Avir Health Group, which runs 88 communities in our directory.
With 120 beds, Avir at Azalea Heights is smaller than most nearby options, senior care communities in Tyler average about 202 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 73% of its licensed beds. That is above the Tyler average of roughly 62%.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in December 2025 and recorded 11 deficiencies.
Residents receive about 2.6 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in Tyler average about 3.3 hours. Nursing staff turnover over the past year was about 44%.
The community is located in Smith County, TX.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 25 problems at Avir at Azalea Heights. 3 findings involved harm to a resident, including 3 that put residents in immediate danger. 11 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $14,901.
Findings from the most recent inspection cycle
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Keep residents' personal and medical records private and confidential.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Show 3 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Minimal harm or the potential for it, a pattern
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Avir at Azalea Heights offers nursing home care and senior living.
Facility details
- Organization type For profit - Partnership
- Beds / units 120
- Occupancy 73%
- Nursing hours per resident/day 2.6
- Annual staff turnover 44%
- Last health inspection December 2025
Resident & family reviews
No one has shared a review of Avir at Azalea Heights yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.