Waterton Healthcare & Rehabilitation
2875 Shiloh Rd, Tyler, TX 75703
Waterton Healthcare & Rehabilitation is a senior care community located in Tyler, TX. It provides nursing home care for older adults in the Tyler area. To learn more or schedule a tour, call (903) 561-1300.
Operated by The Ensign Group, which runs 419 communities in our directory.
With 92 beds, Waterton Healthcare & Rehabilitation is smaller than most nearby options, senior care communities in Tyler average about 202 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Tyler average about 2.6 stars. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in May 2026 and recorded 5 deficiencies.
Residents receive about 3.4 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 51%.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 10 problems at Waterton Healthcare & Rehabilitation. 2 findings involved harm to a resident, including 1 that put residents in immediate danger. 2 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $23,389.
Findings from the most recent inspection cycle
-
Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
-
Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Waterton Healthcare & Rehabilitation offers nursing home care.
Facility details
- Beds / units 92
- Nursing hours per resident/day 3.4
- Annual staff turnover 51%
- Last health inspection May 2026
Resident & family reviews
No one has shared a review of Waterton Healthcare & Rehabilitation yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.