Focused Care at Webster
Nursing Home Facility
17231 Mill Forest, Webster, TX 77598
Focused Care at Webster is a senior care community located in Webster, TX. It provides nursing home care and senior living for older adults in the Webster area. To learn more or schedule a tour, call (281) 488-5224.
Operated by Focused Post Acute Care Partners, which runs 22 communities in our directory.
With 120 beds, Focused Care at Webster is smaller than most nearby options, senior care communities in Webster average about 283 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 58% of its licensed beds, so availability is more likely here than at busier communities nearby.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in January 2025 and recorded 16 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 66%, which is high and can affect continuity of care.
The community is located in Harris County, TX.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 34 problems at Focused Care at Webster. 5 findings involved harm to a resident, including 2 that put residents in immediate danger. 17 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $28,255.
Findings from the most recent inspection cycle
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Put residents in immediate danger, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Put residents in immediate danger, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
Show 8 more
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Could cause more than minimal harm, a pattern
Environmental
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
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Could cause more than minimal harm, a pattern
Environmental
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide routine and 24-hour emergency dental care for each resident.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure residents have reasonable access to and privacy in their use of communication methods.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Focused Care at Webster offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 120
- Occupancy 58%
- Nursing hours per resident/day 3.6
- Annual staff turnover 66%
- Last health inspection January 2025
Resident & family reviews
I know that seeking a nursing home or rehabilitation center for oneself or a loved one is daunting. They all put up a facade intended to ease our guilt, and often we are motivated to accept conditions as fine though we feel uneasy or even suspicious by what administrators, nursing staff, and others say during their sale's pitch. Unless you're wealthy, no nursing home can match the freedom and sense of still mattering like your own home. But that doesn't mean they're all equally bad. This place, The Pointe, is objectively horrible. I can't even describe what I've seen there, but I can say that your loved one will soon become despondent, that they will not get adequate care or rehabilitation. They will be mistreated staff, and when they complain, retaliation will soon follow; they will be beaten down and accept their lot fairly quickly. But don't accept my word. There is a web site that the Medicare has created to help you make your decision. The Pointe gets 1 star out of 5 (linked below, if permitted by this site). The site has a forbidden symbol (circle with line through it) saying "This nursing home has reported a high number of days with no registered nurse staffing." Think about that. No RNs on site a significant number of days. But its problems include more than extremely negligent staffing shortages. The Pointe gets only 2 stars for health inspection results. Sadly, when you view the large number of citations, none of these include the hundreds (which someone has decided are unimportant) of complaints never official recorded. Things like leaving residents soiled in their beds for _hours_ and countless other indignities that make people no longer want to live. I cannot say more. But I implore you to avoid The Pointe and to use the online resources in your decision making. And wherever you and your parent or grandparent decide is best, believe them when you visit, when they describe their conditions. Don't say, "oh, you know how mom is; she'll get used to it." She will get used to it, but not because what she said wasn't true, but because she'd rather give up and accept abuse than feel like a 'burden' to her family. The nursing home, even the best, depends on that and will gaslight your loved one if you let them. Believe what your loved ones say, even if (especially if) it is inconvenient to do so.
https://www.medicare.gov/nursinghomecompare/profile.html#profTab=0&ID=675848&loc=WEBSTER%2C%20TX&lat=29.5377315&lng=-95.1182645&name=THE%20POINTE%20NURSING%20%26%20REHAB%20CENTER&Distn=0.0
by Stephanie Brewer, Jun 2018
I know that seeking a nursing home or rehabilitation center for oneself or a loved one is daunting. They all put up a facade intended to ease our guilt, and often we are motivated to accept conditions as fine though we feel uneasy or even suspicious by what administrators, nursing staff, and others say during their sale's pitch. Unless you're wealthy, no nursing home can match the freedom and sense of still mattering like your own home. But that doesn't mean they're all equally bad. This place, The Pointe, is objectively horrible. I can't even describe what I've seen there, but I can say that your loved one will soon become despondent, that they will not get adequate care or rehabilitation. They will be mistreated staff, and when they complain, retaliation will soon follow; they will be beaten down and accept their lot fairly quickly. But don't accept my word. There is a web site that the Medicare has created to help you make your decision. The Pointe gets 1 star out of 5 (link below). The site has a forbidden symbol (circle with line through it) saying "This nursing home has reported a high number of days with no registered nurse staffing." Think about that. No RNs on site a significant number of days. But its problems include more than extremely negligent staffing shortages. The Pointe gets only 2 stars for health inspection results. Sadly, when you view the large number of citations, none of these include the hundreds (which someone has decided are unimportant) of complaints never official recorded. Things like leaving residents soiled in their beds for _hours_ and countless other indignities that make people no longer want to live. I cannot say more. But I implore you to avoid The Pointe and to use the online resources in your decision making. And wherever you and your parent or grandparent decide is best, believe them when you visit, when they describe their conditions. Don't say, "oh, you know how mom is; she'll get used to it." She will get used to it, but not because what she said wasn't true, but because she'd rather give up and accept abuse than feel like a 'burden' to her family. The nursing home, even the best, depends on that and will gaslight your loved one if you let them. Believe what your loved ones say, even if (especially if) it is inconvenient to do so.
https://www.medicare.gov/nursinghomecompare/profile.html#profTab=0&ID=675848&loc=WEBSTER%2C%20TX&lat=29.5377315&lng=-95.1182645&name=THE%20POINTE%20NURSING%20%26%20REHAB%20CENTER&Distn=0.0
by Stephanie Brewer, Jun 2018