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Whitesboro Health & Rehabilitation Center

Nursing Home Facility

1204 Sherman Dr, Whitesboro, TX 76273

Nursing Home Care Senior Living
Whitesboro Health & Rehabilitation Center

Whitesboro Health & Rehabilitation Center is a senior care community located in Whitesboro, TX. It provides nursing home care and senior living for older adults in the Whitesboro area. To learn more or schedule a tour, call (903) 564-7900.

Operated by Creative Solutions in Healthcare, which runs 121 communities in our directory.

Employer rating 2.8 out of 5 254 reviews from their own employees on Indeed. See what they say.

Whitesboro Health & Rehabilitation Center is licensed for 95 beds, about typical for the area, where senior care communities in Grayson County average about 77 beds.

Federal reporting puts occupancy at about 59% of its licensed beds, so availability is more likely here than at busier communities nearby. That is above the Grayson County average of roughly 49%.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in May 2025 and recorded 9 deficiencies.

Residents receive about 2.9 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 91%, which is high and can affect continuity of care.

The community is located in Grayson County, TX.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 15 problems at Whitesboro Health & Rehabilitation Center. 4 findings involved harm to a resident, including 4 that put residents in immediate danger. 11 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $30,253.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected October 2025, after a complaint.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected January 2026, after a complaint. Corrected by February 24, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected September 2025, after a complaint. Corrected by September 11, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected September 2025, after a complaint. Corrected by September 11, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected September 2025, after a complaint. Corrected by September 11, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected May 2025. Corrected by May 16, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected May 2025. Corrected by May 16, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected May 2025. Corrected by May 16, 2025.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected May 2025. Corrected by May 16, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Whitesboro Health & Rehabilitation Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 95
  • Occupancy 59%
  • Nursing hours per resident/day 2.9
  • Annual staff turnover 91%
  • Last health inspection May 2025

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