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Monument Healthcare Millcreek

Nursing Home Facility

1201 East 4500 South, Salt Lake City, UT 84117

Memory Care Nursing Home Care Senior Living

Monument Healthcare Millcreek is a senior care community located in Salt Lake City, UT. It provides memory care, nursing home care, and senior living for older adults in the Salt Lake City area. To learn more or schedule a tour, call (801) 261-3664.

With 120 beds, Monument Healthcare Millcreek is one of the larger communities in the area, senior care communities in Salt Lake City average about 89 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 70% of its licensed beds. That is below the Salt Lake City average of roughly 78%.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Salt Lake City average about 2.9 stars. Its most recent standard health inspection was in November 2025 and recorded 10 deficiencies.

Residents receive about 3.7 hours of nursing care per day on average, including 1.1 hours from a registered nurse. Nursing staff turnover over the past year was about 47%.

The community is located in Salt Lake County, UT.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 16 problems at Monument Healthcare Millcreek. None of them caused harm to a resident. 10 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Inspected January 2026, after a complaint. Corrected by February 16, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected January 2026, after a complaint. Corrected by February 16, 2026.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Inspected November 2025, after a complaint. Corrected by December 26, 2025.

  • Could cause more than minimal harm, a pattern Environmental

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Inspected November 2025, after a complaint. Corrected by December 26, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected November 2025, after a complaint. Corrected by December 26, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected November 2025, after a complaint. Corrected by December 26, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected November 2025, after a complaint. Corrected by December 26, 2025.

  • Could cause more than minimal harm, one or a few residents Administration

    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Inspected November 2025, after a complaint. Corrected by December 26, 2025.

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  • Could cause more than minimal harm, one or a few residents Administration

    Keep signed and dated reports of x-rays and other diagnostic services in the residents record.

    Inspected November 2025, after a complaint. Corrected by December 26, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected November 2025, after a complaint. Corrected by December 26, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Monument Healthcare Millcreek offers memory care, nursing home care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 120
  • Occupancy 70%
  • Nursing hours per resident/day 3.7
  • Annual staff turnover 47%
  • Last health inspection November 2025

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